What our Customers say...
I was sold the first day your technician came to give us with the estimate. He showed us his credentials and was very informative about what he had found. My insurance sent over another company for an estimate and didn’t talk to us much, and I felt as if he wasn’t interested or didn’t know what he was doing. Your technician was right on top of it all and knows his stuff. He made us feel very comfortable and answered all of our questions and more. When I got the authorization for the fire clean up, I had to choose between your company and the one my insurance company sent. There was no doubt in my mind – SERVPRO had it hands down. You proved it with a great crew, excellent job and prompt, clean service.
After having suffered water damage in my newly remodeled condo I was very stressed and depressed. When Sebastian arrived at my home he was upbeat, positive, friendly but still professional, and assured me that my problem was manageable, very fixable and that all the water damage would be addressed. Very happy with services provided by SERVPRO of Laurel.
The technician was on time with an immediate response. SERVPRO is a very good company. They were very helpful in a time of need. They were straight forward and gave an honest and professional opinion. Nicolas and the whole crew were very good and I would recommend them to anyone. A+ performances.
I am so grateful for the SERVPRO TEAM in Laurel MD. When my basement flooded they were onsite quickly and did a great job cleaning up. I will definitely recommend to my family and friends if anyone would need any restoration services.
My first experience due to a water damage, with another restoration company was not pleasant at all. SERVPRO on the other hand was delightful and made the transition very pleasant. The SERVPRO team took the time to explain everything. SERVPRO kept in contact with me and were very flexible when scheduling visits. Overall Team from crew to the office staff were amazing.
No recommendation to improve your service. I was very satisfied.
This was my first time submitting a claim or needing a restoration service, The Laurel SERVPRO team took the time to explain everything including next steps. SERVPRO kept in contact with me and were very flexible when scheduling visits. Overall Team from crew to Claudia in the office were excellent.
Continue what you are doing. Your crews are great.
The SERVPRO Laurel Team was so professional in getting the job done with great detail and explaining what needed to be done.
The Owner Bill was so nice. He made the tragedy bearable.
Solid Professionals. Can't think of anything they could have done better
SERVPRO Team members did a great job! Richard from the office made us laugh in a difficult situation.
I will say as a former Mitigation Specialist, I was pleased with the service and work performed by the SERVPRO Laurel crew. I look forward to working with you in the future. Thanks again!
Bill and the entire Laurel crew have been tremendous. We will continue to use you here on site for our emergencies. It’s comforting to know that when we have an emergency we know you will respond immediately.
Awesome work. We will recommend you to our friends and family.
Amazing team work!
Great guys- Quick, courteous and professional
Very professional team would recommend to anyone!
Nicholas and his team gave me and my family help when we most needed it. Very thankful, thank you again
Steve, Sebastian and the rest of the crew were very helpful every step of the way. They did a great job. I would recommend to anyone.
The team that came to my house was great and Claudia in the office was truly compassionate and kind